A KM helps you to differentiate yourself from your competition by opening up access to all your knowledge assets in various systems, across the company, as well as on the Internet. Your employees can search from either a Windows or a web interface, and agents can automatically search from them based on interest profiles you have established. Furthermore, the system continually monitors how users access and use information, and automatically adjusts the user profile to improve the effectiveness of the information. This automatic delivery of individually tailored content shifts the information collection paradigm from active to passive, presenting relevant information on a continuous basis, saving time, and helping raise the expertise levels of employees by keeping them current.

Key benefits of KMS include:

• Improving learning and fostering innovation by streamlining information access and retrieval and putting content in context.
• Accelerating information discovery by connecting users with the right information at the right time.
• Enhancing information organization, allowing enterprises to maximize the value of information, deliver products and services faster, and provide a rich knowledge discovery experience for users.
• Capturing and protecting knowledge assets, thereby reducing duplication of work, enabling organizations to identify knowledge gaps, promoting information repurposing, and evolving the knowledge enterprise.
• Automating knowledge management by drastically reducing manual categorization of large amounts of content, building comprehensive taxonomies, and simplifying knowledge sharing.